77z777 Privacy Policy

Introduction and Scope

77z777 (referred to hereinafter as "we", "us", or "the Platform") operates a trusted online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") applies to the 77z777 website and all related services.

The purpose of this policy is to clearly inform you how we collect your personal information, what we use it for, who we share it with, and how we keep it secure. By using our website, you are considered to have agreed to the terms of this policy.

We may modify or update this privacy policy from time to time. For any significant changes, we will post a notice on the platform or notify you via your registered email.

Information We Collect

When registering on the 77z777 platform and using our services, we may collect the following types of information:

Personal Identification Information

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport information (for identity verification)
• Residential address

Financial Information

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (for deposits and withdrawals)
• Transaction history and amounts

Technical Information

• IP address and device identification details
• Browser type and operating system
• Cookie and session data
• Browsing behavior and preferences on the website

Gaming Information

• Game play history and preferred game categories
• Bet amounts and outcome records
• Bonus and promotion usage details

Purpose of Data Collection

We use the collected information for the following legitimate purposes:

Account Management and Verification

Your personal information is used to complete the registration process, verify your identity, and ensure account security. This is essential for preventing access by minors and stopping fraudulent activity.

Payment Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. This information is required to ensure a minimum deposit of ৳200 and a minimum withdrawal of ৳800.

Customer Service Improvement

We use your information to provide support through 24/7 live chat and email, and to resolve your issues quickly. Improving the standard of customer service in Bengali is also one of our goals.

Security and Fraud Prevention

We use technical information to detect suspicious activity, prevent unauthorized access, and stop account theft. Your information is kept secure through SSL encryption and other protective measures.

Ensuring Responsible Gaming

Reviewing gaming history to identify possible signs of addiction and providing the necessary support is part of our responsibility.

Data Sharing and Disclosure

77z777 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

With Payment Providers

The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and relevant banking institutions to process transactions. This sharing of information is limited solely to completing transactions.

With Technology Service Partners

Limited information may be shared with trusted technology partners for website operation, security verification, and technical support. All partners operate under strict confidentiality agreements.

For Legal Obligations

Information may be provided to the relevant authorities when required as part of a court order, government directive, or legal process. In such cases, we will attempt to notify you, if legally permitted to do so.

Data Security Methods

77z777 follows industry-standard security practices to keep your personal and financial information secure:

• SSL Encryption: All data transmissions are handled through secure SSL/TLS encryption technology.
• Encrypted Storage: All sensitive information stored is protected by strong encryption.
• Two-Factor Authentication: An additional layer of security can be added to your account.
• Regular Security Audits: The platform's security systems are regularly reviewed and tested.
• Access Control: Only authorized staff can access the required information.
• Data Minimization: Only the information needed to provide the service is collected.

However, it is not possible to guarantee complete security when transmitting information over the internet. We take the utmost precautions, but users also bear responsibility for keeping their account passwords and login details confidential.

Cookie Policy

Cookies are used on the 77z777 website. Cookies are small text files stored in your browser that help improve the functionality of the website.

Essential Cookies

These cookies are essential for the basic functioning of the website. This includes maintaining login sessions, saving language preferences, and security verification. Disabling these cookies will prevent the website from working properly.

Analytical Cookies

These cookies are used to analyze website traffic and improve the user experience. The data collected is completely anonymous and is not used to identify any individual.

Preference Cookies

These cookies are used to remember your language, game preferences, and display settings, so you do not have to reset your preferences on every visit.

You can control or reject cookies through your browser settings. However, disabling certain cookies may prevent you from using some features of the website.

Data Retention Period

We retain your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Active account information: retained for as long as the account remains active.
• Financial transaction records: retained for the period required by legal obligations.
• Upon account closure: information is retained for the legally required period after the account is closed.
• Marketing preferences: until you withdraw your consent.

After the designated period, information is securely deleted or anonymized so that no individual can be identified from it.

Your Rights

You have the following rights regarding your personal information:

Right to Access

You have the right to know what information we hold about you. Upon request by email, we will provide a copy of the information we have stored.

Right to Rectification

If any information we hold about you is incorrect, you can request that it be corrected. Maintaining accurate and up-to-date information is important to us as well.

Right to Erasure

In certain circumstances, you can request that your information be deleted. However, if there are legal obligations or ongoing disputes, it may not be possible to delete all information.

Right to Object to Processing

You can object to the use of your information for marketing or promotional communications. We will action your request promptly.

Third-Party Links and Services

The 77z777 platform uses software from third-party game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming. These providers have their own privacy policies, and your interactions within their software may fall under their policies.

77z777 is not responsible for the privacy practices of third-party platforms or websites. We advise you to read the privacy policy of the relevant third party.

Protection of Minors

77z777 strictly prohibits anyone under the age of 21 from using the platform. We do not intentionally collect any personal information from minors.

If any user is suspected of being a minor, we immediately suspend their account and delete the relevant information. If a parent or guardian discovers that their child has registered on our platform, please contact us.

Policy Changes and Updates

We review this privacy policy from time to time and update it as needed. Changes may occur in the following circumstances:

• Changes in legal or regulatory requirements.
• Addition of new services or technologies.
• Improvements to security measures.
• Based on user feedback and suggestions.

For significant changes, we will post a special notice on the website and notify you via your registered email. Continued use of the platform after changes have been made will be considered your agreement to the updated policy.

Contact and Complaints Resolution

If you have any questions, concerns, or complaints about this privacy policy, you can contact us. Our privacy team will review your request as quickly as possible.

We take every complaint seriously and work to resolve issues. Your privacy is our highest priority, and operating a trustworthy platform is our core commitment.